My team says I'm intimidating, but I genuinely care about them. What's actually happening?
Your intent and your impact have come apart, and no one has given you language for the space between them. What reads as intimidating is usually competence plus reserve — you're processing internally and the room is reading the silence. The fix isn't becoming warmer. It's learning what your particular wiring broadcasts when you're not narrating it, then translating on purpose.
We did DiSC and a team retreat. The friction came back within a month. Why?
Because an assessment maps one variable: each person, on their own. It tells you what you are. It doesn't tell you what happens in the space between you and the person across the table, which is where the friction actually lives. A behavior layered on unchanged wiring reads as performance, and teams trust the wiring underneath more than the adjustment on top. That's why it doesn't hold.
Is this a personality test?
No. I use the Enneagram as a map, not a stamp — it's a diagnostic read on intent, not a label to file people under. And I pair it with How to Fascinate®, discovered by Sally Hogshead, which measures how others perceive you rather than how you see yourself. Two reads, from opposite directions. The session is what happens between them.
What's the difference between intent and impact in leadership?
Intent is how you see the world — what you meant, what you were protecting, why you moved the way you moved. Impact is how the world receives you — what actually landed for the person on the other side. Leaders are graded on impact and defend themselves with intent. The translation between the two is where influence is either built or lost.
Do participants need to take an assessment before the session?
Not for a keynote — that stands on its own. For a team intensive, yes: both reads run in advance so the session itself can be the translation work rather than the data collection.
What size audience does this work for?
The keynotes scale to a full conference room. The team intensive is built for one intact leadership team, because the work is the friction between specific people — it doesn't generalize across a crowd.